Thanks for your excellent service
“I just wanted to let you know that it is a pleasure to work with Gabrielle. She is pleasant, fast, takes ownership, follows-up and is extremely patient with me which is probably what I appreciate the most. Thanks for your excellent service Gabrielle!”
— Flore Tabele, SHI Canada, Inside Sales Account Manager
You guys are just fantastic...
“I just wanted to send another e-mail to show that this is again why I will always bring all applicable business to Lifeboat. Between Jillian, Stephani, and Dana you guys are just fantastic with the support. Keep it up, you are making my job that much easier and I will continue to appreciate the level of support Lifeboat has been providing.”
“From all the different resellers/vendors we work with, you guys surely are the best. Thanks again for all the support and I look forward to continuing to work with you.”
— Scott Brady, Inside Account Manager, SHI International Corp.
[Lifeboat's 2012 Partner Business Development Summit] one of best summit/conferences...
“I just wanted to say that this [Lifeboat's 2012 Partner Business Development Summit] was one of the best summit/conferences that I have ever been to. The size was perfect, the extra care that you guys took with every detail (breakfast items at check-in, lunch and the dinner) was phenomenal. I was impressed, to say the least. I'm not sure what I expected I have been to much larger shows (Interop, CES), which I know are different than what you provide, but you guys just did a great job. We are really happy to be part of this.”
— Patti Tenyenhuis, Network Engineer, IITS Networks & Automation Group
[Lifeboat] partner conference productive... great job servicing the account.
“Thank you for sponsoring the [Lifeboat 2012 Partner Summit] event. I found the partner conference to be productive and hope to work with all the channel representatives to help increase the business between our companies. Maggie and the rest of the team has been doing a great job servicing the account.”
—Steve Steven B. Gahr C.P.M., Director of Procurement, SoftwareONE US
Lifeboat Cross-Channel Connexion 2012 has proven once again to be a "must attend" event.
“The Lifeboat Cross-Channel Connexion 2012 has proven once again to be a 'must attend' event. Amongst the plethora of IT events, Lifeboat's seems to rise to the top each and every year. The vendor contacts made seem to lead to instant business for all. Thanks again for the invite. Looking forward to the 2013 event.”
—Todd Crystal, President, Spencomp Technologies
Quick Turnaround... Excellent Service... Thanks!
“Katie! You always have such a quick turnaround and on top of that you always include delivery method! If you have any way I can let your immediate boss or your manager know about this excellent service, I'll be more than glad to send them an email. Again Thanks!”
— Ian Ferreira, Sales Operation Admin, Software Solutions Group
Lifeboat ...instrumental in helping me do my job better
“Patricia: Thanks for the help with the quotes. By the way, in my upcoming QBR to management, I will be mentioning you and Lifeboat as instrumental in helping me do my job better this quarter.”
— Joe J., Account Manager, CDW Corporation
...A response time less than 10 minutes for actual quotes is the norm, not the exception, with you
“In our line of business, we work with many different vendors and I have to say you are by FAR the most responsive I have come across. I realize in this instance the response was just to say you don't carry this product but a response time less than 10 minutes for actual quotes is the norm, not the exception, with you. Wanted to let you know how much I appreciate that and that you make working with Lifeboat Distribution a pleasure.”
—Rick Goodin, Account Executive, Cima Solutions Group
Customer service... very best
“They [Lifeboat] offer competitive pricing and their customer service ranks with the very best.”
—Charles Garber, Inside Account Manager, SHI
A definite diamond in a sea of fake jewelry.
“All I can say is WOW!!!! I have been doing this for the last 13 years, the last 6 for Big Sur and have never had anyone respond to me so quickly and efficiently. You are a definite diamond in a sea of fake jewelry. I feel like I discovered something great. Thanks for everything.”
—Joe Marcotte, Inside Sales Manager, Big Sur Technologies
Lifeboat is great to work with...
“I just wanted to pass along that Ryan H. from Lifeboat is great to work with. When we first began our relationship with Lifeboat, we thought we were going to need a lifeboat to save us, but since Ryan has been our rep working with on our Astaro opportunities, he always delivers just what we need.”
—Rachael C, Inside Sales Support Specialist, Midwest Computech
...Your communication is excellent
“Thanks for all your help in this matter. Your communication is excellent. I hope I can send all of our Acronis license orders your way, as our other distributor for this [line] is a pain to work with!”
—Greg Dombrowski, UES Computers
...that demonstrates true customer service
“I appreciate the fact that you work as hard on small sales as you do on the big ones…that demonstrates true customer service!”
—Steve Pheneger, Account Manager, Northland Systems
Vendors like you are what we need! | Proveedores así son los que necesitamos!
“Thanks for your rapid reply! We have already received the licenses, excellent service!
Vendors like you are what we need! Thank you once again and have an Excellent Day!”
“Gracias a ti por tu pronta respuesta! Ya hemos recibido las licencias, excelente servicio!
Proveedores así son los que necesitamos! Gracias nuevamente y que tenga un Excelente Día!”
—Sergio Moreno, Sales Director, Softline Venezuela
...a true partner of my company
“Let me share this good news! The customer payment came through, and we've closed the Sorenson Media deal! Thank you very much for helping me to expand my business by passing this opportunity to me.
It's a pleasure to work with the Lifeboat team. You help make my business run smoother. You give me excellent suggestions and advice on how to improve my sales. I do not just consider you a distributor, I see you as a true partner of my company.”
—Zoran Pavlovic, President, Pavlovic Consulting, Serbia
Lifeboat does a fantastic job...
“The CDW team at Lifeboat does a fantastic job of not compromising their customer service while getting things done very quickly. They are truly an asset to Lifeboat Distribution, and they always exert a willingness to help us. Thank you very much for all your efforts in helping support our business!”
—Samera Ali, Drop Ship Supervisor, Product & Partner Management, CDW
You are the best.
“Patricia: MANNNNNNNNNN!! YOU ARE THE BEST. And the response time, ridiculous. Is there anyone I can talk to let them know how awesome you are, cause they need to know how great of an asset you are.
—Shawn Syed, Volume Software Licensing Specialist, CDW
Far and away the best/fastest...
“Thanks Peter!!! Tell your manager that I work with dozens of vendors and distributors and you are far and away the best/fastest but always accurate as well. Thanks as always!!!!!!!!!!!!!
—Jeffrey Nielsen, Dell
Thank you for all of the effort and support that you guys provide
“I just wanted to take a second to say thank you for all of the effort and support that you guys provide for us. We all tend to complain very quickly when things go wrong, but I know we don’t really say thank you enough when things are going right…so thanks again.
—Derek Fleagle, Dell | ASAP Software
The value of using Lifeboat Distribution is immense!
“Lifeboat Distribution’s Virtual Team is extremely reliable, dedicated, and always actively engaged. Their expertise and fast turn- around far exceeds expectations. Most impressive is their dedication and belief in our partnership and teamwork. Quality is exceptional. The Lifeboat team works hand in-hand with us, enabling our company to bring the right solution to life for our customers. The value of using Lifeboat Distribution is immense! And for that, we thank you.”
—Sue Fay, Team Solutions Consulting
I choose to come first to Lifeboat because of the great customer service
“You process and confirm my orders on a very timely basis. Your communication is great. And, most importantly, I am personally thanked by my Lifeboat rep each time I submit an order. That means a lot. Also, backup coverage is wonderful, so even if my primary rep is gone, I am well taken care of! As you know, we can purchase elsewhere, but I choose to come first to Lifeboat because of the great customer service.”
—Sandi Swanson, Purchasing, RSM McGladrey
Lifeboat…the most responsive and customer oriented [distributor]
“Having worked with many distributors in this industry over the years, I have found Lifeboat to be the most responsive and customer oriented. I would use Lifeboat for all our distribution needs if it were possible.”
—Rod Lucero, VMPowered
Data Strategy has received excellent support from Lifeboat
“Data Strategy has received excellent support from Lifeboat. The response time on questions and quotes has been extremely fast. You are always willing and able to help us get our questions answered. Thank you!”
—Andrea, Data Strategy
Lifeboat Distribution…a wonderful distributor to work with
“Lifeboat Distribution has been a wonderful distributor to work with. They assigned one rep to our account, so we have a real person we can call when we have questions or issues. Our rep has provided great service when those things have come up, plus she has been very quick to respond to our requests for quotes and orders. Lifeboat provides competitive pricing and personal service.”
—Seth M. Rodriquez, Purchasing, The Mirazon Group
[Lifeboat] always provide the best products for our customer's needs at the best price possible
“My experience with Lifeboat has always been positive and professional. They always provide the best products for our customer's needs at the best price possible. Their response to our needs is always timely and efficient. They are one of my favorite vendors to work with and I can't say enough about these wonderful people.”
—Darcie C. Cunningham, Software Information Systems, LLC.
The Lifeboat [Cross Channel Connexion 2007] event left unforgettable impressions
“Thank you again for your hospitality. The Lifeboat [Cross Channel Connexion 2007] event left unforgettable impressions in my mind. I am looking to creating an even closer relationship and stronger business together in the future also!”
—Arunas Birmontas, CEO, BGM Ltd., Lithuania